Virtual On-Demand

Medical Secretarial Services

So you stay focused & grow your practice
  • Call Answering
  • Diary Management
  • Practice Management
Grow Your Practice
You want to run your medical practice at capacity...

It’s vital to your business success, but the same issues keep getting in the way, making you stressed, overworked and inefficient.

  • Sickness & Holidays
  • Staff Turnover
  • Patients can’t get through
  • No Shows (DNA's)
  • Under or Over Capacity
  • Operational Efficiency
We understand your frustrations, and you’re not alone.

Medical practices of all sizes throughout the UK experience some or even all these issues. We help you by sharing our expertise and combining it with your operational processes to make your business run as smoothly as possible; and in most cases, at a greatly reduced cost.

Our aim is to deliver peace of mind while keeping your costs down.
Core services to help your business thrive.
Call Answering

Your calls are answered in the name of your clinic as if we were based in your practice.

Diary Management

Diaries are updated in real time, patients are reminded to turn up leaving you feeling calm and in control.

Practice Management

We keep your practice ticking over with ad hoc tasks that take your time.

Grow Your Practice
Hear what our customers say about the service that we deliver..
  • They has helped my company grow tremendously. They provide a friendly service, and are always prompt at answering calls and responding to my clients’ needs. By helping my clients, my workload as a company director is significantly reduced and I am able to focus on other aspects of my work. I would highly recommend them, as they are professional, reliable and a pleasure to work with. Thank you.
    Hily Klibansky, Clinical Director, London Home Physio Ltd.
  • I have just come from visiting a very old loyal client of mine who has asked me to convey her compliments to Linda who took her phone call this week on my behalf. My patient commented on how helpful and professional she was and what a warm telephone manner she had.
    Audrey Doyle, Feet First
  • Some years ago, we had great difficulty finding someone to fill the part-time role of secretary within our practice. After recruiting someone who we felt would be of a suitable calibre we would then find that they either left or went on long-term sick leave. Furthermore, they were constantly having their work interrupted by phone calls, which continued to come in at all times of day. We then had this service recommended to us and the issues of continuity of cover and patient contact that we were previously faced with were solved.
    Mr V
  • My wonderful dedicated secretary has been with me for many years now, but owing to family commitments, she has always had to leave at 4pm everyday. This left my practice with a lacunae of around two hours at the end of each day which needed to be filled. This has now been performed admirably and my workload is much reduced. My diary is full and patients can always get through to my office.
    Prof T